Elements and Performance Criteria
- Establish coaching relationship
- Identify areas for development in accordance with organisational and individual requirements
- Apply effective communication styles to develop trust, confidence and rapport
- Make coaching arrangements on how the relationship will be conducted
- Agree upon expectations and goals
- Seek input from relevant personnel, if required
- Provide coaching support
- Assist individuals to clarify tasks, duties and other requirements associated with their positions
- Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
- Provide a supportive environment to allow individuals to work towards achieving required skill levels
- Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
- Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
- Evaluate effectiveness of coaching
- Establish coaching relationship
- Identify areas for development in accordance with organisational and individual requirements
- Apply effective communication styles to develop trust, confidence and rapport
- Make coaching arrangements on how the relationship will be conducted
- Agree upon expectations and goals
- Seek input from relevant personnel, if required
- Provide coaching support
- Assist individuals to clarify tasks, duties and other requirements associated with their positions
- Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
- Provide a supportive environment to allow individuals to work towards achieving required skill levels
- Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
- Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
- Evaluate effectiveness of coaching